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Monthly Archives: January 2023
The Hidden Costs of Computerizing Credit and Collection Departments
Most credit departments in America today have become computerized. The credit analysts and collection specialists have been replaced by customer service representatives. The receptionist has been replaced by an obnoxious sounding electronic voice. All these changes have come at a … Continue reading
The Hidden Costs of Computerizing Credit and Collection Departments
Most credit departments in America today have become computerized. The credit analysts and collection specialists have been replaced by customer service representatives. The receptionist has been replaced by an obnoxious sounding electronic voice. All these changes have come at a … Continue reading